Help center
FAQs about WADDL community stores
Everything you need to know about spinning up a WADDL storefront, from setup to payouts. No support ticket required.
Still unsure? You can always reach out and we’ll walk your organization through it.
01
Getting started
What is WADDL?
WADDL is a platform that gives your organization a permanent, automated
apparel store so members can represent their identity without anyone
having to manage bulk orders or spreadsheets.
Who is WADDL built for?
We focus on high-churn, tight-knit communities: military squadrons,
alumni networks, first responder units, clubs, and similar organizations
that want a clean, always-on hub for gear and identity.
What does it cost to launch a store?
There are no upfront costs or minimums to launch a basic WADDL store.
We only produce on demand, which means your org never has to pre-buy
inventory or guess sizes.
How long does setup take?
After you submit your onboarding form and logo, most stores are live
within a few days. WADDL handles store build, product setup, and test
orders so you can simply share the link.
02
Money & payouts
Can our organization earn revenue from store sales?
Soon. WADDL is built to support both at-cost gear for
your community and optional revenue-share modes that
route a portion of every sale back to your unit, squadron, or alumni
fund. You will be able to choose how you want to structure it.
How do payouts work?
Payouts will be handled through a connected payment account (for example,
an official org account), and we provide a simple dashboard view of
sales and earnings for your admins.
Can families and alumni order too?
Absolutely. Your store link can be shared with current members, alumni,
families, and supporters. WADDL handles the rest – we produce and ship
directly to each address.
03
Orders & shipping
Are there order minimums?
No. Every order is produced on demand. Members can buy one item or
several, whenever they want, without waiting for a bulk group order.
How long does shipping take?
Production typically takes a few business days, followed by standard
shipping times depending on destination. Your store page will always
show the most up-to-date estimates at checkout.
Do you ship to APO/FPO or overseas addresses?
Yes, WADDL supports a variety of domestic and international options,
including APO/FPO where available through our fulfillment partners.
04
Brand & design
Do we have to design everything ourselves?
No. You can send existing logos, patches, or reference art and WADDL
will handle the layout for your core products. If you prefer to be
more hands-on, we’ll collaborate on iterations before launch.
Can we control what products appear on our store?
Yes. Your admins choose the product mix (tees, hoodies, hats, accessories)
and can request changes over time. WADDL keeps the storefront consistent
with your unit’s brand and colors.
Can we run limited drops or special collections?
Definitely. In addition to your evergreen gear, WADDL can host limited
runs tied to deployments, reunions, or milestones, so members have a
reason to come back and stay engaged.
Didn’t see your question here? Reach out and we’ll get back to you.
Contact WADDL support