Help center

FAQs about WADDL community stores

Everything you need to know about spinning up a WADDL storefront, from setup to payouts. No support ticket required.

Still unsure? You can always reach out and we’ll walk your organization through it.

01

Getting started

What is WADDL? +
WADDL is a platform that gives your organization a permanent, automated apparel store so members can represent their identity without anyone having to manage bulk orders or spreadsheets.
Who is WADDL built for? +
We focus on high-churn, tight-knit communities: military squadrons, alumni networks, first responder units, clubs, and similar organizations that want a clean, always-on hub for gear and identity.
What does it cost to launch a store? +
There are no upfront costs or minimums to launch a basic WADDL store. We only produce on demand, which means your org never has to pre-buy inventory or guess sizes.
How long does setup take? +
After you submit your onboarding form and logo, most stores are live within a few days. WADDL handles store build, product setup, and test orders so you can simply share the link.
02

Money & payouts

Can our organization earn revenue from store sales? +
Soon. WADDL is built to support both at-cost gear for your community and optional revenue-share modes that route a portion of every sale back to your unit, squadron, or alumni fund. You will be able to choose how you want to structure it.
How do payouts work? +
Payouts will be handled through a connected payment account (for example, an official org account), and we provide a simple dashboard view of sales and earnings for your admins.
Can families and alumni order too? +
Absolutely. Your store link can be shared with current members, alumni, families, and supporters. WADDL handles the rest – we produce and ship directly to each address.
03

Orders & shipping

Are there order minimums? +
No. Every order is produced on demand. Members can buy one item or several, whenever they want, without waiting for a bulk group order.
How long does shipping take? +
Production typically takes a few business days, followed by standard shipping times depending on destination. Your store page will always show the most up-to-date estimates at checkout.
Do you ship to APO/FPO or overseas addresses? +
Yes, WADDL supports a variety of domestic and international options, including APO/FPO where available through our fulfillment partners.
04

Brand & design

Do we have to design everything ourselves? +
No. You can send existing logos, patches, or reference art and WADDL will handle the layout for your core products. If you prefer to be more hands-on, we’ll collaborate on iterations before launch.
Can we control what products appear on our store? +
Yes. Your admins choose the product mix (tees, hoodies, hats, accessories) and can request changes over time. WADDL keeps the storefront consistent with your unit’s brand and colors.
Can we run limited drops or special collections? +
Definitely. In addition to your evergreen gear, WADDL can host limited runs tied to deployments, reunions, or milestones, so members have a reason to come back and stay engaged.
Didn’t see your question here? Reach out and we’ll get back to you. Contact WADDL support